The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or away and can change temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up yourself or call a HVAC pro like Allstar Heating & Air Conditioning. If you’re wiring it without help, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can pull adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw enough juice, Nest says you could have some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t run or turns off and on repeatedly in a short period of time.

You could believe something is suspect with your heating and cooling system, but if you just installed the Nest, we recommend you begin with your thermostat right away. This is especially true if the weather is temperate, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat professional including one from Allstar Heating & Air Conditioning can assist you. We can diagnose the malfunction and add a C-wire, if necessary.

Smart thermostats like the Nest are created to make your life simpler, with automatic energy-efficient programming and the opportunity to check temperatures while you’re on the go. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling specialists at Allstar Heating & Air Conditioning can take care of the trouble fast.

If you’re going through weird heating and cooling behavior with your new Nest, call us at 805-242-9638 to book your appointment right away.